tickets_messages

Creates, updates, deletes, gets or lists a tickets_messages resource.

Overview

Name	tickets_messages
Type	Resource
Id	ovh.support.tickets_messages

Fields

The following fields are returned by SELECT queries:

list

Support ticket message

Name	Datatype	Description
message_id	integer	Message identifier (wire: messageId)
ticket_id	integer	Ticket identifier (wire: ticketId)
body	string	Message body
creation_date	string (date-time)	Message creation date (wire: creationDate)
from	string	Message sender type (customer, support)
update_date	string (date-time)	Message last update date (wire: updateDate)

Methods

The following methods are available for this resource:

Name	Accessible by	Required Params	Optional Params	Description
list	select	ticket_id		Get ticket messages

Parameters

Parameters can be passed in the WHERE clause of a query. Check the Methods section to see which parameters are required or optional for each operation.

Name	Datatype	Description
api_host	string	The OVHcloud API host. Selected by OVH_ENDPOINT (ovh-eu, ovh-ca or ovh-us; default ovh-eu). (default: api.eu.ovhcloud.com, x-stackQL-envVarSelector: {"envVar":"OVH_ENDPOINT","default":"ovh-eu","values":{"ovh-eu":"api.eu.ovhcloud.com","ovh-ca":"api.ca.ovhcloud.com","ovh-us":"api.us.ovhcloud.com"}})
ticket_id	integer	internal ticket identifier (wire: ticketId)

SELECT examples

list

Get ticket messages

SELECT
message_id,
ticket_id,
body,
creation_date,
from,
update_date
FROM ovh.support.tickets_messages
WHERE ticket_id = '{{ ticket_id }}' -- required
;